Vacancies

Overview
We are seeking a dedicated and enthusiastic Trainee Assistant Agent to join our friendly team here in High Wycombe, Bucks. The work will initially be 16-24 hrs a week over 3 days. The ideal candidate will possess excellent communication skills and a strong ability to analyse client needs. This role is perfect for individuals who are passionate about learning the skills required to work as an Agent and may also suit a recent graduate keen to move into the entertainment field.

Responsibilities

• Engage with clients and casting directors through various communication channels, ensuring a professional and friendly approach.
• Conduct data entry tasks accurately and efficiently, maintaining up-to-date records.
• Analyse inquiries to provide tailored solutions and recommendations.
• Demonstrate effective phone etiquette while handling incoming calls and responding to queries.
• Communicate accurate information via email and industry specific channels
• Collaborate with team members to ensure first class service delivery.
• Develop strong professional relationships with a range of contacts in the entertainment industry

Experience

• Experience in a customer service or sales role may be useful
• Strong communication skills, both verbal and written, with the ability to engage effectively with diverse clientele.
• Familiarity with data entry processes and attention to detail is essential.
• A positive attitude towards learning and adapting in a fast-paced environment is highly valued.