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HSBC Client account

By Steve Nealon
HSBC Client account

Having guaranteed not to close our client account and to instead change it to a client deposit account, I went to make client payments today only to find no client account. Hence, some but not all of my client payments have bounced back to the production companies. Some will be paid to me by ‘cheque’ over the next 10 days leaving me having to pay the actors from our overdraft. This has caused an enormous amount of stress and work and HSBC have been really really poor in their response. If you have been told your client account will change to a deposit account then double check everything in emails and follow it up as it seems banks don’t always keep their promises.

Best wishes
Steve